Continuing my reexamination of Scientology information accepted at face value, I am tackling the whole of LRH admin technology.
But before I dive into the technology itself, let me briefly cover from where I do this reexamining:
I have been an executive in companies for more than 23 years, 17 of them as a CEO – mostly very successful. I have studied LRH admin tech intensively while I was the CEO of U-MAN Norway from 1990-2000. I have implemented the LRH Org Board in several companies as well as Admin Scales, LRH communication systems, management by statistics, recruitment tech, marketing tech etc. I have also studied other management philosophies such as the ISO 9000 series, Six Sigma, Lean/TPS, ITIL, COBIT, PRINCE2 and a few others. I have extensive experience with ITIL and also PRINCE2. With this as part of the back-drop, let’s dig in.
The management philosophy in Scientology was created by L. Ron Hubbard for managing the various Scientology churches and organizations. The Organization called WISE (World Institute of Scientology Enterprises) was set up to promote this LRH Admin Tech. On the web site, we find:
“We disseminate the administrative works of renowned author and philosopher L. Ron Hubbard to use in organizational, professional and private endeavors. The product of more than three decades of research, piloting and codification, this body of knowledge is the world’s most comprehensive system of management and represents the first true technology of management.”
“WISE is a fellowship of thousands of business people across the globe who recognize that the organizational and management principles developed by author L. Ron Hubbard have application to all businesses. And that where used, they greatly increase the prosperity and growth of an organization.
For 25 years WISE and its members have been disseminating these principles to business people everywhere.”
“Our two greatest assets are the uniform workability of L. Ron Hubbard’s organizational and management principles, and the dedication of our members.”
While the latter may be true, I dispute the “uniform workability of L. Ron Hubbard’s organizational and management principles”. In fact I dispute it’s overall workability. WISE has even gone so far as to call it “The only workable administrative technology“. Really?
Let’s take a few examples:
Recruitment: Hubbard teaches an organization to recruit many staff in parallel and then keep a big back door open for those who fail. I dispute this hire-and-waste principle. I believe it to be disruptive and detrimental to an organization.
Manning up an organization: Keeping an admin/tech ratio of 2 to 1, meaning you would have only one third of the personnel delivering billable service. Do the math. What service organization can survive with this over-administration without the use of slave labor?
Management by statistics: Weekly statistics. Several statistics for each post. Managed from top-down. I have seen this creating frantic and neurotic organization with little long-term vision.
The organizing board: Hierarchical, over-administered with people stuck in boxes of responsibility and where very few are able to fulfill the implicit responsibilities of the vertical they are in charge of.
The three-basket system: Out-dated. Somebody invented the computer.
The handling of opposition: The LRH management principle here is to “always attack, never defend“, to handle any attack by discrediting the source, to dig up or invent something bad to shut up the opposition. Seriously.
These are but a few examples of non-workability within LRH admin tech. And while I have had excellent success using the Administrative Scale, having helped more than a dozen organizations and more than 250 people personally with this tool, I can also here see an even better and more workable way.
As WISE promotes; thousands of members have for more than 25 years been busy disseminating and implementing LRH admin tech. Given that this is “the only workable administrative technology”, surely there must be some stellar examples of its implementation. Right there at the top of Wall Street. Or the UN. Or the humanitarian organizations. Or… somewhere? Even the Church of Scientology is not a good example of its implementation – anything can work when you build an organization using what would normally pass for slave labor.
Are there any factual examples where LRH administrative technology has proven beyond doubt to be more successful than other management systems?
And so I return to the title of this blog post: Please help me find actual proven valuable parts of the management framework created by L. Ron Hubbard.
I am not about to go to any extreme here. I am an advocate for taking what works and using it where it proves valuable. I am simply struggling to list many factual workable parts of LRH admin tech, and not just small bits like “the concept of the ideal scene” or “bits and pieces in the marketing series”. I am looking for whole parts that have proven to be uniformly successful.